Stop Letting Toxic People Control Your Day

Overview:

"When someone shows you who they are, believe them the first time" Maya Angelou.

Toxicity in the workplace acts like an infectious disease - it spreads and infiltrates teams and relationships, Without the understanding, skills and tools applied intentionally, toxicity will continue to spread eventually impairing the organization and burning out the leaders and staff.

In some organizations, toxicity has a seemingly intractable hold on the culture - its rampant. In other organizations it is more covert, but no less debilitating to the organization and the people.

People who would not normally exhibit toxic behaviour begin reacting to the toxicity of others in ways that are negative and harmful to productivity and relationships. This is the beginning of a downward spiral. Toxicity feeding off toxicity. Good people will leave the team and organization.

Toxic behaviours won't go away if they are ignored. They will fester.

Specific and intentional action is the only way to counter toxicity. There are skills and tactics that will work once the underlying behaviours are identified and understood.

Only by learning how to identify toxic behaviours and developing a specific plan to confront and incapacitate them, will the workplace become safe and harmonious.

Why should you Attend:

• If you've ever walked away from a conversation replaying everything you said
• If you've ever second-guessed your instincts after being manipulated, guilt-tripped, or shut down
• If you've ever found yourself dreading a meeting, an email, or a conversation because of one specific person

You're already in the danger zone.

Toxic behavior doesn't just ruin morale - it rewires your nervous system. It drains confidence. It increases stress. It leads to decision fatigue, emotional withdrawal, and burnout. And if left unchecked, it doesn't just affect you - it shapes the culture around you.

This webinar is for professionals who are tired of being stuck in that cycle. You'll learn how to stay grounded and composed, even in high-conflict situations, and how to deal with toxic behavior without escalating it, internalizing it, or letting it derail your day.

This is not about “rising above” or just tolerating dysfunction. It's about developing real-world psychological tools that keep you in control of your mindset, your energy, and your boundaries - no matter who you're dealing with.

Once you learn how to shut down toxic behavior without getting dragged in, you'll be amazed at how much energy, clarity, and confidence you get back. And you'll stop letting other people's dysfunction dictate how you show up.

Areas Covered in the Session:

• The difference between “difficult” and truly toxic people - and why that distinction matters
• Why toxic people act the way they do - and what they're really trying to get from you
• How to set invisible emotional boundaries - so you don't absorb their dysfunction
• How to respond to toxic communication (without escalating, retreating, or second-guessing yourself)
• How to stay calm, confident, and grounded - even when you're being provoked or attacked
• Real-world Emotional Aikido techniques - so you can redirect their energy instead of absorbing it
• Language, framing, and strategies you can use immediately to protect your peace and take back

Who Will Benefit:

• Everyone