Managing or Working with Toxic & Other Employees Who have Attitude Issues

This session provides a practical roadmap for identifying and managing employees whose behavior disrupts collaboration and performance.

Through real examples and tested approaches, participants will learn how to spot early warning signs, engage in difficult conversations, and redirect negative energy into constructive contribution. The focus will be on using emotional intelligence, clear communication, and consistent boundaries to drive behavior change. Participants will also gain insight into when coaching works and when escalation or HR involvement becomes necessary.

Why should you Attend:
Ignoring one toxic employee can undo the work of ten good ones. This webinar equips you with the strategies to manage difficult personalities effectively and fairly. You'll learn to address attitude problems confidently, hold people accountable, and protect your team's morale without compromising professionalism or empathy.

Is a toxic attitude quietly sabotaging your team's success while you're busy putting out other fires?

Areas Covered in the Session:

• Recognizing early signs of toxic or disruptive behavior
• Understanding the ripple effects of negativity on team culture
• Strategies for direct, tactful intervention
• Coaching methods to encourage attitude improvement
• Setting and enforcing professional standards
• Documentation and coordination with HR when needed
• Managing your own stress and maintaining composure during conflict

• Managers and Supervisors responsible for team performance
• HR Professionals dealing with employee relations issues
• Team Leads navigating difficult team dynamics
• Anyone overseeing or working with challenging employees