How To Be A Customer Service Superstar
This session equips attendees with strategies to enhance customer service, enhancing confidence, exceeding expectations, and fostering brand loyalty, thereby gaining a competitive edge.
Date:
Tuesday, August 12, 2025
Time:
10:00 AM PDT | 01:00 PM EDT
Duration:
60 Minutes
More Trainings by this Expert
Product Id : 507204
Price Details
Live: One Dial-in One Attendee
Corporate Live: Any number of participants
Recorded: Access recorded version, only for one participant unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)
Corporate Recorded: Access recorded version, Any number of participants unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)
Overview:
This dynamic and informative session equips participants with the essential tools to elevate their customer service game. Packed with real-life examples, expert insights, and actionable strategies, attendees will gain practical knowledge to consistently exceed customer expectations, address complaints with confidence, and transform every interaction into a lasting impression that strengthens brand loyalty.
Why should you Attend:
Are you worried your customer service might be costing you loyal clients? Do you wonder if your team is prepared to handle complaints effectively and consistently exceed customer expectations? Don't let uncertainty hold your business back this session will give you the confidence and strategies to turn every customer interaction into a competitive advantage.
Areas Covered in the Session:
- The importance of first impressions and how to create a positive customer experience
- Effective communication skills to build rapport and trust
- Techniques for handling complaints and turning negatives into positives
- Strategies for delighting customers and fostering loyalty
- The role of gratitude and recognition in customer service excellence
Who Will Benefit:
- Customer Service Representatives
- Frontline Staff
- Team Leaders and Managers
- Business Owners and Entrepreneurs
Speaker Profile
Lisa Ryan is an accomplished speaker, author, and expert in the domain of customer relationships and sales excellence. With a remarkable 20 years of experience, Lisa has dedicated herself to assisting individuals and organizations in enhancing their sales strategies through the transformative power of gratitude.
Lisa's qualifications are a testament to her expertise. With a strong foundation in sales mastery across diverse industries, her captivating keynote speaking style resonates with audiences worldwide. Her authorship of several best-selling books establishes her as a recognized and respected figure in the field. Yet, Lisa's distinctiveness lies in her unwavering advocacy for gratitude's pivotal role in cultivating enduring customer connections.
Her insights are no mere theory – they drive concrete results, positioning her as a sought-after voice in the realm of sales education. By engaging with Lisa's program, you'll gain access to an abundance of practical techniques and real-world success stories, reshaping your sales approach and guiding you toward sales excellence infused with the essence of gratitude.
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