Development, modification, verification, and validation of methods,
Analysis of results, statements of conformity, opinions, and interpretations,
Report, review and authorize results.

In support of resource management, awareness issues are addressed with new employees. They attend orientation training and made aware of:

The relevant objectives,
Their contribution to an effective LMS,
The benefits of improved performance,
The implications of not conforming to requirements of the LMS,
The importance of meeting customer requirements and the need for ensuring customer satisfaction,
The importance of meeting regulatory, statutory requirements, The quality policy.