Your Company developed and implemented an integrated Quality and Environmental Management System in order to document the company’s best business practices, better
satisfy the requirements and expectations of its customers, enhance its environmental performance and improve the overall management of the company.
To fully understand the organization and its context, Your Company determined the external and internal issues that are relevant and that affect its ability to achieve the intended results of the Integrated Management System (IMS).
Your Company meets the requirements of the international standard ISO 9001:2015. The system addresses the design, development, production, installation, and servicing of the company’s products. It incorporates the process approach where consistent and predictable results are achieved more effectively and efficiently when activities are understood and
managed as interrelated processes.
Your Company meets the requirements of the international standard ISO 14001 :2015. The system addresses the management of environmental aspects, compliance obligations, the actions to address risks and opportunities. The management of the interactive processes
provides for the achievement of continual improvement and focus on efforts leading to the prevention of undesirable outcomes.
This process approach provides for the management of the integrated management system and its processes through the application of a “Plan-Do-Check-Act” methodology and a focus on “Risk-Based-Thinking” leading to the prevention of undesirable outcomes.
The manual is divided into sections that correlate to the clauses of ISO 9001:2015 and ISO 14001:2015. The manual describes the Integrated Management System, delineates authorities, inter relationships and responsibilities of the personnel responsible within the
system. The manual also provides the documented information with procedures or references for all activities comprising the management system that ensures the compliance to the necessary requirements of the standards.
This manual is used internally to guide the company’s employees through the various
requirements of the ISO quality and environmental standards that must be met and maintained in order to ensure environmental performance, customer satisfaction, and continual improvement and provide the necessary instructions that create an empowered
work force. This manual is used externally to introduce our Integrated Management System to our customers and other external organizations or interested parties.
The manual is also used to familiarize them with the controls that have been implemented and to assure them
that the integrity of the Management System is maintained and focused on customer satisfaction and continuous improvement. The IMS manual is approved by a top management representative.